The first step in brewing with a Toddy® Cold Brew System is simple but necessary: placing the Toddy® Silicone Stopper in the brewing container. Toddy® Stoppers can be used indefinitely, but we recommend you keep extras on hand in case they are lost or misplaced. Designed to offer greater stain resistance than the rubber stoppers they replaced, these silicone stoppers are compatible with the Toddy® Cold Brew System. Pro tip: Whenever you're not actively brewing, you can store it in the bottom of the brewing handle (intentionally designed to do just that).

• Defective Items Only
  Refunds or exchanges are only offered for products with manufacturing defects. Sale/discounted items are not eligible.
  
• Report Within 24 Hours
  Inspect your order at delivery and report any defects or damages within 24 hours to claim an exchange.
  
• Return Window & Conditions
  You have 48 hours to request a return or exchange. Items must be unused, in original packaging, and include proof of purchase.
  
• Shipping Responsibility
  Customers are responsible for return shipping costs. Shipping fees are non-refundable and will be deducted from any approved refund.

Please email your concern to: info@nomadcoffeestudio.com for further details for shipping and returns.